Don't replace yourself until you know which parts of the job actually need replacing.
An owner can be valuable to a business without needing to be involved in everything.
HLT separates valuable human judgement from unnecessary dependency.
How we sort what depends on you
Every way the business depends on you goes into one of five. This sorting is built into every Business Read.
Preserve
Things that remain a genuine human advantage: relationships, trust, intuition, body language, negotiation and judgement.
Support
The human still decides, but better information improves the decision.
Transfer
Knowledge and judgement patterns that can be made available to others.
Remove
Routine tasks, information retrieval and repeated questions that shouldn't require the owner.
Escalate
Normal situations are handled elsewhere, with clear conditions for when senior involvement is needed.