Privacy notice
Last updated: 9 November 2026
This page explains what High Level Thai keeps about you when you use highlevelthai.com, why we keep it, and how you can ask us to change or delete it. We follow Thailand's Personal Data Protection Act (PDPA).
Who's responsible
High Level Thai Ltd. decides how your details are used. If you've any question about your data, email support@highlevelthai.com.
What we keep when you ask for the guide
When you fill in the form on our guide page, we keep:
- your name, your business name and your email address
- that you ticked the box agreeing to this, the time you ticked it, and the exact words the box showed you
- whether you ticked "Tell me when the January cohort opens"
- that you signed up through the guide page
- when you first signed up, and when you last signed up if you fill in the form again
If you sign up a second time with the same email, we update the same record rather than making a new one.
Why we keep it
We use your details to give you the guide and to send you five short emails, one a day, each with a prompt to try. You can stop them at any time. If you ticked the cohort box, we'll also tell you when the January cohort opens. The consent you gave when you ticked the box is what allows this.
We don't sell your details, and we don't pass them to anyone else to market to you.
Where it's kept
Your details are stored in a database run by Supabase, and our website is hosted by Vercel. The database is locked so that the website can add a sign-up but can't read one back. Only High Level Thai can read the records. Supabase and Vercel may hold data on servers outside Thailand.
How long we keep it
We keep your sign-up until you ask us to delete it.
When you visit the site
We count visits with Vercel Web Analytics. It records things like which page was viewed, the type of device and browser, the country, and which buttons were pressed, such as LINE, WhatsApp or the phone number. No cookies are set, and Vercel says a visit isn't linked to a named person.
Your browser also keeps two small notes on your own device: which language you chose, and that you've already opened the guide, so you aren't asked again. They stay on your device and aren't sent to us.
When you contact us
Our LINE, WhatsApp and phone buttons take you out of our website and into that app or your phone. Whatever you send us there, or by email, we use to reply to you. We keep these only to reply to you.
Your rights
Under the PDPA you can ask us to:
- show you what we keep about you
- correct anything that's wrong
- delete your details
- stop using your details, by withdrawing your consent at any time
To ask, email support@highlevelthai.com from the address you signed up with. We'll reply within 30 days. Withdrawing your consent doesn't affect anything we did with your details before you asked.
If you think we've handled your data wrongly, you can complain to Thailand's regulator, the Office of the Personal Data Protection Committee.
Changes to this notice
If we change how we use your details, we'll update this page and the date at the top.