Try becoming your own customer.

Business owners know too much about their own businesses.

That makes some problems almost invisible from the inside.

This free test helps you look at the company as a stranger would.

The 2-minute test

  1. Find

    Search for the business without using its name. Does it appear for the problem and the location?

  2. Understand

    Can a stranger tell what the business does, who it is for and why it matters?

  3. Locate

    Can they actually find the entrance or the service area?

  4. Contact

    Is it obvious whether to use phone, LINE, WhatsApp, Facebook, email or a form?

  5. Trust

    Is there enough evidence to believe the business is real, experienced and suitable?

  6. Act

    Does the customer understand what happens next?

Write down every place where you hesitate. Fix the single biggest point of friction first, then run the test again.

If the problem is inside the business

If customers can reach you but work still disappears, decisions still come back to the owner or knowledge still lives in people's heads, the Business Read follows the journey inside.

Start with the Business Read

Read about owner dependency